---
title: Syncing, and what an answer is 'as of'
description: MemberPress.ai reads a synced copy of your site, not the live one. Free runs every 30 days, paid daily, and answers say what they are as of.
image: https://memberpress.ai/og/help-syncing.png
url: https://memberpress.ai/help/syncing/
---

[Help Center](https://memberpress.ai/help/)

# Syncing, and what an answer is 'as of'

Updated October 10, 2026

MemberPress.ai answers from a **copy** of your site, taken at your last sync. It does not query your live database when you ask a question. That is what keeps answers fast and your site unbothered, and it is also why an answer carries a date: it was true as of that sync.

## How often it syncs

| Plan | Schedule | How far back it reads | Refreshes on demand |
| --- | --- | --- | --- |
| Free | Every 30 days | The last 30 days of transactions | 30 a month |
| Paid | Daily | Your whole history, with no window | 1,000 a month |

On either plan, **Sync now** refreshes a site the moment you want to, without waiting for the schedule. On paid, the daily schedule keeps the copy current on its own. A free account gets a scheduled sync every 30 days, so Sync now is the way to pick up a change in between. Once the month’s refreshes are used up, Sync now doesn’t start a sync. It shows “You’ve used this month’s on-demand syncs. Your site still syncs on its schedule.”

The 30-day window on free is worth reading twice. A free account can see the last month and answer well about it, but a question about last year’s renewals has nothing behind it and the assistant will say so rather than guess.

## What “as of” means in an answer

When the assistant gives you a figure it is reporting what your site looked like at the last sync. A membership you created five minutes ago is not in that copy yet, and neither is this morning’s payment.

This shows up most clearly in [Recipes](https://memberpress.ai/help/recipes/), where a step that builds something on your site is checked against the synced copy before the recipe moves on. If the copy has not caught up, the check returns _can’t tell_ rather than _not there_, and the recipe waits or lets you skip. The same caution is why the assistant will name the sync date rather than pretend to freshness it does not have.

## Your dashboard says which state a site is in

Each connected site carries its sync state, so you can tell a quiet site from a broken one at a glance. A healthy site shows when it last synced, such as **Synced today**. A site with a problem shows one of these badges, with a hint underneath saying what to do:

-   **Reconnect needed**: the site’s connection stopped working. Reconnect it from wp-admin.
-   **Sync failing**: syncs are failing.
-   **Sync behind**: the last sync is older than it should be; MemberPress.ai keeps retrying.
-   **Update needed** (on the site panel only, not the dashboard): something on the site needs changing before syncing can continue. The hint names it.

Reconnect needed and Sync failing are connection problems rather than data problems, and [Connection troubleshooting](https://memberpress.ai/help/connection-troubleshooting/) covers what to do about it.

## What syncing costs you

No credits, ever. Credits are only spent generating content, which [Credits](https://memberpress.ai/help/credits/) covers.

Refreshing on demand has its own monthly allowance, separate from credits: 30 on Free and 1,000 on paid. A scheduled sync does not count against it.

## FAQ

### How often does my site sync?

Free syncs every 30 days. Paid syncs daily. Both plans can also refresh on demand with Sync now: up to 30 times a month on Free and 1,000 on paid.

### How far back does it read?

Free reads the last 30 days of transactions. The paid plan reads your whole history, with no window.

### Why does an answer look out of date?

Because it is as of your last sync. Ask the assistant when the site last synced, then refresh. A membership you created five minutes ago will not be there until the next sync.