Help Center

Creating your account and signing in

You use MemberPress.ai at app.memberpress.ai. This page covers creating an account, signing in, resetting a password and accepting an invitation.

Create your account

Open the app and choose to sign up. The page is titled “Create your account” with the line “Free to start.” You have two options:

  • Click Continue with Google.
  • Fill in Display name (optional), Email and Password, which needs 8 or more characters. Pass the security check, then click Create account.

GitHub is not offered on the sign-up page.

Verify your email

The link in the verification email opens a page titled “Verifying your email…” and then shows “Email verified”. If the link is old or has already been used, the page says it is invalid or has expired:

  • Signed out: “This verification link is invalid or has expired. Sign in and we can send a new one.”
  • Signed in: “This verification link is invalid or has expired. You can send a new one from the app.”

Sign in

The sign-in page is titled “Sign in”. Pick one:

  • Continue with Google.
  • Continue with GitHub. This button appears only when GitHub sign-in is offered, so you may not see it.
  • Email and Password, then Sign in.

GitHub sign-in works for an account you have already created. In Settings, find the GitHub row under Profile and click Link. Confirm with your password. If you only use Google and have no password, click Verify with Google instead.

Reset a forgotten password

  1. On the sign-in page, click Forgot password?.
  2. On “Reset your password”, enter your Email and pass the security check.
  3. Click Send reset link, then check your inbox.
  4. The link opens “Set new password”. Enter a New password of 8 or more characters, type it again in Confirm password, and click Reset password.

If you are already signed in, you can send yourself a reset link from Settings: under Profile, in the Password row, click Send link.

Accept an invitation

An invitation email opens “Accept your invitation”. When the invitation carries a name, you see “<name> invited you to MemberPress.ai”. Set a Password, type it again in Confirm password, and click Activate account. Then sign in with the email the invitation was sent to and your new password.

Invitations come from a friend’s Invite a friend link. See Referral bonus: invite a friend for how they work.

If MemberPress.ai built a site for you, you get a welcome email instead of an invitation. Its link opens “Set new password”, where you choose a password to get into the app.

If the security check does not load

The sign-up and reset forms use a security check (Cloudflare Turnstile). You may see one of two messages:

  • “Verification is unavailable right now; please try again shortly.”
  • “Verification couldn’t load — please disable your ad blocker or content blocker and reload the page.”

Click Try again beside the message. If the check still does not load, turn off extensions that block it, or try another browser.

Sign out everywhere else

In Settings, under Security, click Sign out of all other sessions. The app asks you to confirm first, and the session you are using stays signed in. You can also choose to disconnect your connected AI assistants at the same time; they need to be connected again afterward.

FAQ

Can I sign up with GitHub?

No. The Create your account page offers Continue with Google, or an email and password. GitHub sign-in is for accounts that already exist: link it from Settings, then use Continue with GitHub on the sign-in page when it is shown.

My verification link says it expired

Open the app and sign in. A signed-out visitor sees "This verification link is invalid or has expired. Sign in and we can send a new one." A signed-in user sees "This verification link is invalid or has expired. You can send a new one from the app."

I forgot my password. How do I get back in?

On the sign-in page, click Forgot password?, enter your email, pass the security check and click Send reset link. The email opens Set new password, where you choose a new one.