← Customer personas

Illustrated portrait of Leilani Kahale

Leilani Kahale

Owner · Kahale Swim School

Who they are

Monthly swim-school memberships and season sign-ups.

Every season, Leilani was chasing down paper sign-up sheets and payments by hand — the same registration cycle, redone from scratch, three or four times a year.

Before MemberPress.ai

Paper sign-up sheets and cash or checks at the pool

How they got back to their members

MemberPress.ai set up recurring monthly memberships on Leilani’s own site and drafted its signup and checkout pages, so a season’s sign-ups and payments run online instead of getting rebuilt on paper every time. Class times and lane assignments she still schedules herself.

Their customer

Illustrated portrait of Luis Moreno

Luis Moreno

Signs his kids up for next season from the pool deck, phone in hand.

View profile→

A note on these pages: AI-generated illustrative personas, not real customers.